Orphaned solar systems

Pink Energy customers in Illinois: what happened, and who services your system now

Filed Chapter 7 on 7 October 2022; named out of business in the state's 2025 report.

What happened

Power Home Solar, LLC, trading as Pink Energy, filed for Chapter 7 liquidation in the Western District of North Carolina on 7 October 2022, case 22-50228. The Illinois Power Agency's 2025 Consumer Complaints and Disciplinary Actions report still names Power Home Solar, LLC DBA Pink Energy among the out-of-business entities that received complaints in 2025, four years after the filing.

Sources:Hickory Law, Pink Energy bankruptcy information (Checked 18 September 2026); Illinois Power Agency, 2025 Annual Consumer Complaints and Disciplinary Actions Report (27 February 2026).

What it means for your warranty

Your workmanship warranty is probably gone. When a company liquidates, its warranties are unsecured liabilities and generally do not survive the bankruptcy.

Your equipment warranty probably survived. Your panels and inverter are covered by the manufacturer, a separate company that still exists. Most major manufacturers are still honouring them. What you lost is the person who diagnoses the fault and files the claim.

Who took over, if anyone

No successor has been announced for Pink Energy customers. If you financed the system, the lender or lease company still holds your agreement, and some of them have hired contractors to finish or service systems. Ask them first, in writing, before you pay anyone for a diagnosis.

What you can still do

The state's Solar Restitution Program. The Illinois Power Agency's Solar Restitution Program pays up to $30,000 on a project of 25 kW or less and up to $50,000 on a larger one, to customers harmed by an Illinois Shines Approved Vendor or Designee. By June 2026 it had paid about $473,000 to 170 customers. The program decides eligibility, not us, and most affected homeowners have never heard of it.

Manufacturer warranty claims. Your modules and inverter carry their own warranties from the manufacturer, and those companies are still trading. Find the model and serial numbers on the inverter label and in your closing paperwork. A claim needs a diagnosis first, and the manufacturer will usually supply the replacement part and leave the labour to you.

Monitoring access. If your installer set up the monitoring account, get it into your own name now, while the manufacturer's support desk can still verify you as the owner. Enphase, SolarEdge, Fronius and SMA each have a process for handing a system to the homeowner. Without it, nobody can see what the system is doing.

The Chapter 7 case is four years old, so the claims window has most likely closed. Your practical routes now are the manufacturer warranty on the equipment, the state restitution program if Pink Energy was your Illinois Shines vendor, and your lender if the system was financed.

Nothing on this page is legal advice. A bankruptcy has deadlines, and a lawyer or the case trustee's site is the place to confirm them.

How Braven can help.

We service solar we didn't install. $400 covers the visit and the first two hours of diagnostics, then $135 an hour. We are on site within five business days, we are certified across Enphase, Fronius, SMA and SolarEdge, and we file manufacturer warranty claims on your behalf.

Or call(815) 443-3155Monday to Friday, 8am to 5pm

Request a service call

If your installer has gone out of business, say so. There are program steps that may still be open to you, and we'll point you at them.

Call (815) 443-3155Request Service