Privacy Policy
How Braven Solar handles website and contact information.
This policy explains how Braven Solar collects and uses information submitted through this website, lead forms, customer communication, and related support requests.
Information we collect
When you submit a form, contact Braven Solar, or request support, we may collect the contact and project details needed to respond to your request.
Contact details
Name, email address, phone number, address, and the best way to follow up.
Project details
Service path, system issue, timeline, installer information, panel count, notes, and other details you choose to provide.
Website details
Basic usage information may be collected through hosting, analytics, or security tools to help keep the website working properly.
Project support
If Braven uses follow-up tools for scheduling, documents, or project support, additional account and project information may be handled through those tools.
How we use information
Responding to requests
Braven Solar uses submitted information to answer questions, review solar projects, schedule calls or site visits, support service requests, and coordinate the next step.
Customer communication
When you submit a website form or otherwise opt in, Braven may contact you by phone call, email, or text message about your request. Braven may use CRM tools, email systems, scheduling tools, or automated follow-up systems to manage those communications.
SMS Privacy Policy & Terms of Service
No mobile opt-in or text message consent will be shared with third parties or affiliates for their marketing. By opting into SMS, you consent to receive messages from Braven Solar regarding customer care, scheduling, estimates, service, and follow-up. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. Consent is not a condition of purchase.
Third-party tools
Braven may use service providers such as hosting, email, analytics, CRM, scheduling, or project support tools to operate the website and respond to requests. These tools should be used only for business operations and support.
Information sharing
Braven Solar does not sell personal information submitted through the website. Information may be shared when needed to operate the website, respond to your request, comply with law, or coordinate requested project support.
Your choices
You can ask Braven to update your contact information, stop non-essential communication, or answer questions about information you submitted. For SMS, reply STOP to opt out.
Questions about this policy?
Contact Braven Solar if you have questions about privacy, SMS communication, or a website request you submitted.