Hail · Wind · Roof damage
Storm hit your roof? Get the solar side checked before the roofer starts.
Hail and wind damage a solar array differently from how they damage shingles, and the two claims move on different tracks. We document the solar side properly so it doesn't get lost in the roof scope.
Tell us what you need
Scope
What we check.
Visible glass, frame and surface condition. Racking, attachments and anything near the flashing. Wire management. Monitoring data, inverter alerts and production history, which often shows damage the eye misses. Whether the panels are blocking the roof scope. And what documentation your adjuster will want.
Roof, solar, claim, documentation
Why this is separate from a roof inspection.
Your roofer assesses the roof. Your adjuster assesses the claim. Neither is qualified to tell you whether an array took damage, and neither wants to be responsible for it.
Production data is the part people miss. A panel with hail-induced microcracking often looks fine and produces 5 to 10% less. That shows up in monitoring, not in photographs, and it is far easier to raise while the claim is open than eighteen months later.
Hail cracks silicon before it breaks glass
Five panels looked broken. The whole array was.
On a hail claim we worked, five modules came off the roof with the glass smashed. Those were the ones anyone could see from the driveway, and a roof scope would have stopped there.
The rest of the array looked untouched. We had the modules electroluminescence imaged, which puts a current through the cells and photographs the light they give off. A cracked cell shows up dark, because the fractured part stops carrying current. Every panel on that roof came back with microcracked cells, and every panel was replaced.
Why it matters for your claim. A module can take a hailstone, look fine from the ground, and lose output for the rest of its life. The loss arrives slowly enough that nobody ties it back to the storm, and by the time it is obvious the claim closed years ago. Your roofer counts broken glass. Your adjuster scopes what the roofer counted. Neither of them is looking at the panels that look fine.
What we do about it. We document the solar side while the claim is still open: production history against the months before the storm, a thermal scan of every module, and where the evidence warrants it, electroluminescence imaging arranged through a lab. That is what turns five broken panels into a scope your adjuster can work from.
We do not promise your insurer agrees with any of it, and we are not adjusters. What we give you is measured, photographed and written down.
Clear boundaries
What we do not promise.
We do not promise your insurer approves anything. We do not certify structural damage, and we are not adjusters or engineers. What we do is inspect the solar side properly, document what we find, and give you and your adjuster something specific to work from.
Trade partners
Panels on the roof shouldn't cost you the job.
We work as the solar sub on roof replacements and storm restorations across Northern Illinois and east through McHenry and Kane. Panels off before you start and back on after you finish, documented and guaranteed.
For roofers and restoration contractorsTell us what happened.
Storm date, damage type and a rough panel count are enough to start. We deal with the solar side once the site is safe.